💳 Refund Policy

Last updated: 26-12-2025

Thank you for purchasing from Deepstep.

📘 Digital Products Only

All products sold on Deepstep are digital ebooks (PDF format).

  • No physical products are shipped

  • Access is provided immediately after successful payment

🚫 No Refund Policy

Due to the digital nature of our products:

  • All sales are final

  • Refunds are not provided once the ebook has been accessed or downloaded

This policy helps prevent misuse of digital content.

⚠️ Exceptions (Rare Cases)

Refunds may be considered only if:

  • Payment was deducted but ebook access was not provided

  • Duplicate payment was made for the same product

In such cases, please contact us within 48 hours of the transaction.

🔐 Payments via Razorpay

  • All payments are processed securely via Razorpay

  • Deepstep does not store card, UPI, or bank details

  • Approved refunds (if any) will be processed to the original payment method

🔐 Payments via Razorpay

  • All payments are processed securely via Razorpay

  • Deepstep does not store card, UPI, or bank details

  • Approved refunds (if any) will be processed to the original payment method

📩 Contact for Support

If you face any payment or access-related issues, contact us at:

Email: contact@deepstep.in

We usually respond within 24–48 hours.

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