Refund Policy
Last updated: 26-12-2025
Thank you for purchasing from Deepstep.
📘 Digital Products Only
All products sold on Deepstep are digital ebooks (PDF format).
No physical products are shipped
Access is provided immediately after successful payment
🚫 No Refund Policy
Due to the digital nature of our products:
All sales are final
Refunds are not provided once the ebook has been accessed or downloaded
This policy helps prevent misuse of digital content.
⚠️ Exceptions (Rare Cases)
Refunds may be considered only if:
Payment was deducted but ebook access was not provided
Duplicate payment was made for the same product
In such cases, please contact us within 48 hours of the transaction.
🔐 Payments via Razorpay
All payments are processed securely via Razorpay
Deepstep does not store card, UPI, or bank details
Approved refunds (if any) will be processed to the original payment method
🔐 Payments via Razorpay
All payments are processed securely via Razorpay
Deepstep does not store card, UPI, or bank details
Approved refunds (if any) will be processed to the original payment method
📩 Contact for Support
If you face any payment or access-related issues, contact us at:
Email: contact@deepstep.in
We usually respond within 24–48 hours.